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Elements and Performance Criteria

  1. Maintain accurate records
  2. Comply with the administration protocols of an acute care environment
  3. Collect and process workplace information
  4. Support equipment requirements in an acute care environment

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Record keepingfiling systems and security procedures for the acute care environment

Understanding the organisations business and structure

Understanding organisation policies and procedures related to collecting and processing organisation information

Compliance with relevant work health and safety WHS and infection control requirements

Equipment requirements of an acute care environment including

positioning aids

electrical

cylinders

endoscopic equipment

suction units

monitoring devices

warming equipment

lights

orthopaedic equipment

tourniquets

mechanical lifter

consumables eg dressing packs suction catheters tubing

Essential skills

It is critical that the candidate demonstrate the ability to

Apply organisation policies and procedures for collecting and processing information

Correctly store and classify documents

Comply with relevant WHS and infection control requirements

Correctly set up equipment required for procedures in an acute care setting

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Maintain client health records in a secure and confidential manner

Complete forms and documents in a clear concise and factual manner

Organise and supply equipment required in an acute care environment

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit


The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of workplace performance is essential for assessment of this unit

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Context of and specific resources for assessment


Assessment must be completed in the workplace

Relevant guidelines standards and procedures

Resources essential for assessment include

equipment required for procedures in an acute care setting

business equipmenttechnology

organisation protocols and procedures

manufacturer guidelines

Access and equity considerations

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Workplace forms, documents and records may include

All records related to the client's health status

Assessments

Plans of care

Progress reports

Test results

Purchase orders and invoices

Assessment and referral records

Purpose designed reports

Information may include:

Correspondence (faxes, memos, letters, email)

Computer databases (library catalogue, client activity system, client transfer system)

Computer files (letters, memos and other documents)

Purchase orders

Laboratory results

Minutes of meetings

Inquiries may include:

Internal

External

Telephone calls

Facsimiles

Letters

Email

Internal memos

Personal visits

Business equipment/technology may include:

Photocopier

Computer

Printer

Filing system (manual/electronic)

Fax machine

Telephone

Equipment may include:

Positioning aids

Electrical

Cylinders

Endoscopic equipment

Suction unit

Monitoring devices

Warming equipment

Lights

Orthopaedic equipment

Tourniquets

Mechanical lifter

Consumables e.g. dressing packs, suction catheters, tubing

Equipment requirements may include:

Preferences of nursing care team

Availability of equipment

Client needs

Complexity and speciality of the environment e.g. general, orthopaedic, ophthalmic, gastroenterological

Manual handling requirements

Organisation requirements may include:

Procedures for deciding which records should be captured and filed

Security procedures

Legal and organisation policy guidelines and requirements

Dispatching and collecting procedures

Procedures for updating records

WHS policies, procedures and programs